top of page

Privacy Policy

Our contact details

​

E-mail: euan@run3sixty.co.uk

 

What type of information we have

​

We currently collect and process the following information:

  • Contact details; name, email, telephone number

  • Emergency contact details; name, telephone number

  • Personal details; signature, date of birth, diet & nutrition/hydration, lifestyle (sleep, drinking, smoking) habits, medical history, height, weight, gender, BMI, hip-to-waist ratio, body fat %, blood pressure, current and past structured exercise, exercise likes/dislikes, barriers to exercise, health & fitness goals

  • Physical fitness measurements (where appropriate), such as; aerobic/anaerobic thresholds, blood lactate levels, ave. max and recovery heart rates, running distance and pace, rate of perceived effort, flexibility scores, injuries, aches & pains, posture

  • Financial data; a record of your payment history/invoices for club services, bank details (if required for refund purposes)

 

How we get the information and why we have it

​

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To contact you to confirm club service bookings, or notify you of changes or cancellations to sessions/appointments

  • To process memberships and remind you of renewal dates

  • To share information and training programme details with you relevant to your goals

  • To notify a close contact, in an emergency situation, where you are unable to make contact yourself

  • To safely and effectively design a structured exercise programme to help you reach your goals

We also receive personal information indirectly, from the following sources in the following scenarios:

  • With your consent, you will share access to your Garmin Connect/Strava data, to allow us to monitor your performance in training and amend training plans accordingly for effective progression or safe regression

  • Through observation we may monitor and record postural issues, running and exercise technique, signs of pain/effort

 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time.  You can do this by contacting euan@run3sixty.co.uk

(b) We have a legal obligation

(c) We have a legitimate interest

​

What we do with the information we have

​

We use the personal information that you have given us in order to:

  • Determine whether you are medically fit to start an exercise programme (otherwise you will be referred to your GP for sign-off)

  • To safely and effectively design and modify a structured and ongoing exercise programme to help you reach your goals

  • Manage your account and payments

We may share (with your consent) information with your; medical professionals, physiotherapist or nutritionist

 

How we store your information

​

Your information is securely stored at the business premises, EH40 3AN, and electronically:

  • We keep contact, personal, physical fitness and financial data for the duration you remain a client and up to a maximum of 24 months after the last group or personal training session you attended

  • We keep a record of payment history for the statutory 6 years

 

We will then dispose your information by; deleting electronically stored data, and shredding all hard copy data.

 

Your data protection rights

​

Under data protection law, you have rights including:

  • Your right of access: you have the right to ask us for copies of your personal information

  • Your right to rectification: you have the right to ask us to rectify information you think is inaccurate.  You also have the right to ask us to complete information you think is incomplete

  • Your right to erasure: you have the right to ask us to erase your personal information in certain circumstances

  • Your right to restriction of processing: you have the right to ask us to restrict the processing of your information in certain circumstances

  • Your right to object to processing: you have the the right to object to the processing of your personal data in certain circumstances

  • Your right to data portability: you have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances

  • You are not required to pay any charge for exercising your rights.  If you make a request, we have one month to respond to you

  • Please contact us at euan@run3sixty.co.uk or 07939820064, if you wish to make a request

 

​

How to complain

​

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

bottom of page